Q. What is Maya?

A. Maya is a digital wellbeing assistant that intelligently understands your question and makes it easy to connect to real doctors, therapists & lifestyle advisors, anonymously

Q. How much do I have to pay for Maya service?

A. Registration/Subscription Charge: BDT 2.44/Day (with VAT+SD+SC), Auto Renewal

Q. What is the on demand charge for Maya service?

A. On demand Charge: BDT 47.48 (with VAT+SD+SC) - validity 7 days

Q. How do I subscribe for the service?

A. Type START Maya and send to 23333 or visit http://m.maya.com.bd/mayavas for WAP or download Maya app

Q. Maya service subscription will be renewed automatically?

A. Yes

Q. How do I unsubscribe from the service?

A. Type STOP Maya and send to 23333 or Visit http://m.maya.com.bd/mayavas and click unsubscribe.

Q. What type of health information will be available in this service?

A.
  • General Health
  • Beauty Tips
  • Child Health
  • Mental Health
  • And many more

Q. What is the link to browse Maya service?

Q. What are the on demand features?

A.
  • Expert Advice in 90 minutes
  • Type your question with your voice
  • Send recorded voice question
  • Doctor Advice Video Streaming Tips
Condition: First two questions will be responded in 90 mins. From the third question, response time will be 24 hours.

Q. Can I browse Maya portal without subscription/registration?

A. Yes you can.

Q. This service will be automatically renewed?

A. Yes

Q. How can I get the on demand service?

A. Please download the Maya App from Play Store and from menu click Robi/Airtel. After that please get your desired pack

Q. Is there any browsing charge?

A. For browsing, standard data charges are applicable.

Q. I click on a link and nothing happens?

A. Make sure that your Internet connection is working properly

Q. What do I require to get Maya service on my mobile?

A. Please make sure your mobile is configured with mobile internet settings. You are using a compatible mobile for Maya service

Q. Can I download Maya App on iPhone?

A. No you can’t. Maya app is only available for Android devices.

Q. How do I send my feedback?

A. You can mail us info@maya.com.bd

Customer Support:

  • Support Email: info@maya.com.bd
  • Support Phone: +8801824500818 (8AM to 8PM)